factry

Who we are

The company specialized in the production of CNC hydraulic press brakes (Sychronized/Conventional), CNC Fiber laser cutting machine, CNC hydraulic guillotine shearing machines & swing beam shearing machines (CNC/NC), CNC Pipe bending machine,CNC profile bending machine, turret punching machine, auto duct line, machine center.

Creative Services - 12 years
Insights & Strategy - 10 years
Media Research - 8 years
Marketing Data - 7 years

Our comprehensive strength

LZK CNC Machine Tool(Anhui) Manufacturing Co.,Ltd (LZK) today is placed as a professional leading manufacturer and global supplier of sheet metal working machinery. The company was founded in Oct. 1990, starting manufacturing from 1988, it is a high technique corporation and locates in National spark technology compact district area—-Bowang industry area, 20KM away to the Lukou International Airport of Nanjing and 50KM away to the Nanjing Nan train station with convenient transportation.

 

The company ‘s registered capital is around USD 300,000.00, occupy 12,000.00 square meters with a production workshop of 8,800.00 square meters, making it one of Chinese largest facility for professional sheet metal fabrication machinery. The total workforce at LZK is currently numbered at 80 employees and is composed of highly trained and qualified machine operators and assembly technicians supported LZK products are manufactured with the Chinese AAA level good standardization and accredited for the ISO 9001:2008 and CE Certification is optional. In the past years LZK has progressed to become a major exporter of sheet metal machineries to the world markets with customers located in all the machine tools consuming countries.

 

LZK currently has representative offices in more than 60 countries and regions through designated distributors. Here, with its long and strong engineering experience, LZK hopes to become a quality-conscious, professional mechanical manufacturing company that serves the industry.

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Advanced service concept

Our service philosophy is provide users with “ active, detailed, fast, professional, standardized” service, allowing users to enjoy the “meticulous”service.

Perfect service network

We always adhere to customer-centric guiding ideology on network construction, to ensure that users have a local service outlets. We will carry forward the pioneering spirit of the the times, tryig to shorten the service radius, around the network goes down, forward the idea of service, we will continue to promote the service network to the depth direction, make the service more convenient.

Reasonable service policy

We offer a 12 month warranty carefully, solve all customer’s problem reasonably and justly.

Standardized service processes

In order to reflect “active, detailed, fast, professional,standardized” service content, we have established a complete set of standard service processes, so that customers feel “meticulous”service.
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Strengthen customer relationship management and enhance customer satisfaction

First, improve customer information files. At the same time, establish of three returning customer service system by the dealer, service points, after service departments
Establishment of after sales service, users not only to accept advice&complaints, also improve direct customer visits, this visit is to investigate customer by telephone, in order to accurately understand enforcement of service policy and standards from the service points, as well as customers’ true feelings of service form the service policy and standards from the service point, in order to improve service better, enhance customer satisfaction.
Strengthen different forms of customer care. Through related theme service to strengthen customer care, continually to form a good reputation effect, rapidly enhance brand reputation& customer satisfaction.

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Quick service response

We ask all service points must provide 24 hours fast service support, and ensure services resources: personnel, spare parts, tools,etc
Once receipt of customer service needs, arrival at service locations within 24 hours; and service point must also ensure 24 hours service phone unlocked, after receiving the information service needs, inform the person in charge quickly, determine the service plan immediately, arrive at the destination at the first time, solve customers problems within 24 hours, to allow customers to really feel “ we are here”.

Enhance training

In order to improve the overall quality of service network, we will develop the corresponding training plan& training support for the service station, improve service quality from all aspects, maintenance technology level, and customer satisfaction.

Improving of product quality

We are committed to working through the service, feedback to relevant departments, promote the improvement of product quality continuously, making customers more satisfied with our products
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